Predictions for Enterprise 2.0 in 2007
Jevon MacDonald has some interesting predictions about Enterprise 2.0 in 2007. He has thrown down the gauntlet and asked me to come up with a few predictions of my own:
Things that will happen
1) The Big 4 will lose $2 Billion in Sox Revenue
The big 4 audit / consulting firms are going to collectively lose in excess of $2 Billion in annual revenue related to SOX as Enterprise 2.0 technology guts the need to have consultants document ad hoc work flows and the associated controls. CEOs will not longer need to hire an army of consultants to document their SOX process when Enterprise 2.0 tools make companies more efficient and more secure by increasing lateral communication while radically improving controls and audit trails.
#2) DIY software is going to slam Accenture, IBM and Cap Gemini
The advent of tools that facilitate end user development of web applications will take over $1 Billion in annual revenue away from technology body shops such as Accenture, IBM and Cap Gemini.
There is a lining to this cloud for the Big 4 audit / consulting firms. As the low value add SOX revenue goes away, some consulting shops will offer Enterprise 2.0 related services. For example, I have personally seen several instances where a major financial institution has spent in excess of $1.5 million automating a spreadsheet. They banks and trading companies were forced to hire expensive consultants who both understood the domain and knew how to produce code. Now, with tools such as Excel Services, which automate the process of writing a system to automate a spreadsheet, the only consulting know how that will still be needed relates to deep domain expertise.
#3) MS Word is going to start to die
At least 10 members of the Fortune 500 are going to forbid the use of MS Word as they transition to a combination of user build, xml backed forms and applications, blogs, wikis and other Enterprise 2.0 tools. Microsoft does have an interesting desk top tool already in place to help with the transition. It is called Windows Live Writer. The only two programs I seriously miss on the Mac are Windows Live Writer and Picasa.
#4) A video on YouTube will expose an Enron size scandal
YouTube already has had a profound impact on George Allen, Sony (via Dell and Apple exploding batteries), and Michael Richards. It is bound to eventually hit large companies.
The lesson is simple: If you are a senior executive, if you are giving a speech, if you are out in public, if you are at a bar, realize that your behavior and your comments can be caught by camera phones and quickly made public. There is even more incentive to always do the right thing.
Things I hope will happen
#5) IBM is going to finally get over it’s Lotus Notes Hangover
IBM is going to see the light, dump their plans for Lotus Notes Hangover…er Hannover, buy Zimbra or Joyent, itensil and SocialText and finally start to provide their clients with a decent, forward thinking, user friendly next generation collaborative tool. Yes, it will be a big jump away from Lotus Notes, but Apple’s success with the jump to OS/X proves that sometimes, it does make sense to start from scratch. Lotus Notes is now 22 years old. Maybe it is time.
#6) The term “Activity Centric Blogs” and “Wikiflow” are going to take-off
OK. Maybe those specific terms are not going to make it. However, we collectively need a term to describe the difference between the way that blogging and wikis are used by consumers and the way that they will be used within a large organization. An Activity Centric Blog is a blog that is focused on a specific piece of work that you are going. A Project blog or a People Page are good examples. People will use these tools in fundamentally different ways. You cc the project blog on important emails instead of cc’ing the team.
Wikiflow is a term invented by itensil. The problem with wikis within the enterprise today is that it is difficult to know when to go to a page to update it. People do not want to have the added burden of being forced to monitor wiki pages for updates. Wikiflow solves that problem by adding workflow to wikis. It solves the problem of “how to I get my people to use the wiki?”
#7) Steve Johnson’s book Emergence will become a top selling business hit
Enterprise 2.0 is emergence software. If you want to understand why this is a good thing and how emergent organizations work, read this book.
Emergence: The Connected Lives of Ants, Brains, Cities, and Software



Rod, Notes 8 (Hannover) is exactly the kind of leap Apple made with OS/X. The analogy is good — except that like Apple, nobody would expect IBM to obsolete all the investment that exists at 46,000 companies and in millions of Notes applications. Notes 8 on Eclipse allows IBM to both move dramatically forward as well as leverage and preserve existing investments and market skills. The Apple Mac is older than Lotus Notes, so maybe it’s not just about age. (Notes, btw, shipped December 1, 1989 — 17, not 22)
But my real point in posting is to concur that activity-centric computing is going to be a huge thing in 2007, though calling it a “blog” is probably selling the metaphor short. Activity-centric computing is exactly one of the values delivered in Notes 8. Activity-centric computing was invented at IBM Lotus, and you can find dozens of references to that innovation as it will be delivered in that “Hannover” release which you deride.
http://www.google.com/search?hl=en&q=activity+centric
Hi Ed,
Thanks for the comment.
I’ll correct the age and mention that I got the idea for Activity Centric Blogs from IBM’s Activity Centric computing push.
The problem with the Lotus Notes blogging tools that I have seen so far is that the blogs are not activity centric. Does IBM have any plans to fix this?
- Rod
You’ll be able to drag and drop from a Notes blog entry or RSS feed into an Activity in Notes 8, but the Activity is the center of the universe, not the blog. The activities can be accessed via ATOM feed or push, though, so that can tie the two closer together.
Why all this bashing of IBM and Lotus? Microsoft isn’t leading the charge on user-created applications, either. The constant digs at IBM and the lack of similar commentary regarding Microsoft shows an overwhelming bias. It’s your blog and you can do what you want, but this one-sided slamfest is one of the reasons I only check in here every month or so.
I like your perspective. It inspired me at least partly to my 2007 predictions. See http://axelschultze.blogspot.com/